3. Final Payment
Once the booking is received and accepted by the Letting Agents, the Applicants are liable for payment of the balance of rent six weeks before the start of the tenancy. Non-payment by the due date “may” be treated as a cancellation. If the booking is cancelled, the deposit is non-refundable. Please note that the Letting Agents do not send reminders - the balance due date is shown on the Booking Confirmation
4. Altering a Booking
Once a booking has been accepted by the Letting Agents the booking can only be changed to another villa providing the villa is available for the new dates and the Owners are agreeable to the change.
A cancellation is to be received in the Letting Agents' office in writing.
6. Optional Extras
These are listed in the description of each property and will be charged at the rates shown where applicable
Discounts are applicable at the letting agents discretion.
8. Price Changes
The Letting Agents reserve the right to amend the prices quoted on the Web site due to errors or omissions, or changes in the VAT rate. All prices and booking are subject to availability.
9. Method of Payment
Payments are to be made by bank transfers. No other forms of payment are accepted. Any charges raised against the Letting Agents by their bank for handling bank transfers will be passed on to the Applicants who are liable to reimburse the Letting Agents in respect of such charges within 7 days of receipt of notification from the Letting Agents.
10. Overseas Bookings
Overseas applicants may pay by bank transfer to the UK bank or by other means agreed with the letting agents. Any charges for payments from overseas will be passed on to the Applicants.
Bookings will not be accepted from:
Groups of single persons under the age of 25.
All male or all female parties comprising more than three people.
The Letting Agents reserve the right to decline and to terminate any bookings at their discretion. In the event of the termination of a booking, the cost of the booking may be refunded less any costs caused to the Letting Agency or the Owners subject to the Letting Agents discretion.
12. The Tenancy
The Tenancy confers upon the Tenants the right to occupy the villa for a holiday period as described in their contract. The tenancy does not grant to the Tenant the right to permanently occupy the property or to create any interest in the property other than the occupancy of the property for the term of the letting being that of a holiday rental.
13. Tenants Obligations
The Tenants agree:
To pay for any losses or damages to the property, caused by the Tenant or a member of their party (reasonable wear and tear excluded), unless the cost of making good such loss or damage can be fully recovered under any third party insurance policies maintained by the Owners.
To take good care of the property and leave it in a clean and tidy condition at the end of the tenancy. A cleaning service is not provided during the tenancy unless otherwise specified.
To permit the Owners and the Letting Agents access to the property subject to reasonable notice except in the case of an emergency.
Not to move any furniture or electrical items during their Tenancy.
Not to climb on any walls, pergolas, bars or exterior structure not designed for this activity.
To clean up any spillages immediately as ants are a problem.
Not to part with possession of the property, or share it, except with members of the party shown on the booking form.
Not to exceed the total number of people stipulated in the property description. A cot may only be occupied by a child aged 24 months or less.
Not to cause an annoyance or become a nuisance to the owners, letting agents or occupants of adjoining premises.
That under no circumstances, any persons whose name that does not appear on the booking form should be allowed access to the property.
14. Duration & Times of Letting
Lettings are for a maximum of two weeks unless agreed otherwise with the letting agents and commence at 3.00 pm on the first day of the tenancy and end at 10.00 am on the day of departure unless otherwise notified. The period booked cannot be exceeded unless the Letting Agents give written approval. The Tenants will be liable for any cost of whatsoever nature incurred because of an unauthorised extension.
15. Non-Availability of Property
If for any reason beyond the Owners' reasonable control the property is not available on the date booked (owing to fire damage, industrial action, earthquake, flood, war, terrorism, storm, tempest or act of god), or the property is unsuitable for holiday letting, all rent and charges paid in advance by the Applicants will be refunded in full, but the Applicants shall have no further claim against the Owners or the Letting Agents for any loss suffered.
The Letting Agents do not accept liability for any act, neglect or default on the part of the Owners or any other person not within their employ or otherwise under their control, nor for any accident, damage, loss, injury, expense or inconvenience, whether to person or property, which the Tenants or any other person may suffer or incur arising out of, or in any way connected with the letting. In addition, the Owner and the Letting Agents accepts no liability for loss of or damage to the Tenants' possessions on the Owners' property or land.
If keys are lost or stolen and locks require changing, the cost of replacement will be charged to the Tenant.
Please place ALL of your rubbish into bin liners, and firmly secure the tops. These must be placed in the collection point designated on your arrival. Do not throw any litter or cigarette butts into garden beds, or over walls etc.
No food or drinks are to be consumed in or around the pool area.
Do not take any glass or breakable objects near the poolside area.
Do not throw any objects into the pool other than items specifically designated for pool use. Any Stones, coins or objects with cause damage or detriment to the pool, which cause the pool to be emptied or repaired, will involve the Tenants in a surcharge for its repair.
Smoking is not accepted in any property. Ashtrays are provided for use outside.
21. Brochure Descriptions
Some of the information on the Villa de Suenos Web site relates to matters beyond the control of the Letting Agents. Closure of such premises and other changes to external facilities are outside the Letting Agent's control and therefore these details cannot be relied upon absolutely.
All complaints must be notified to the Letting Agents immediately so that an on-the-spot investigation can be made if necessary and remedial action taken if required. In no circumstances will compensation be made for complaints raised after the tenancy has ended when the Tenant has denied the Letting Agents or the Owners the opportunity of investigating the complaint and endeavouring to put matters right during the tenancy.
Pets are not permitted in any of the properties unless stated otherwise.
Where an inventory is provided, any discrepancies are to be reported to the Owner or the Housekeeper within 24 hours of arrival, otherwise the inventory will be deemed to be correct.
Linen is changed between tenancies and weekly during two-week tenancies. Towels are not always provided and Tenants should bring their own unless otherwise notified. Towel hire is available from the Letting Agents only if this has been requested on your booking form.
Where VAT is payable the tax is included in the weekly rent otherwise VAT will not be charged on the rent.
27. Breach of Contract
If there is a breach of any of these conditions by any of the Tenants, the Owners and the Letting Agents reserve the right to re-enter the property and terminate the tenancy without notice without prejudice to the other rights and remedies of the Owners.
28. Governing Law and Jurisdiction
The validity, construction and performance of this Agreement shall be governed by English Law. The Applicants and the Tenants submit to the exclusive jurisdiction of the English courts.
29. Authority to Sign
The person who completes the booking form certifies that:
He or she is authorised to agree the Booking conditions on behalf of all persons included on the booking form, including those substituted at a later date
The signatory is over twenty five years of age and a member of the party intending to occupy the property.
Agrees to take responsibility for the party occupying the property.
In case of a discrepancy between these booking conditions and the other contents of the Villa de Suenos Web site, these conditions shall prevail. The Letting Agents accept no responsibility for any misleading or incorrect statements on the Web site or for other information contained on the Web Site beyond their control.
31. Previous Websites
This Web site and these Booking Conditions replace and supersede all previous Web sites and Booking Conditions.
32. Validity Clause
If any term or provision in these Booking Conditions shall in whole or in part be held to any extent to be illegal or unenforceable under any enactment or rule of law that term or provision or part shall to that extent be deemed not to form part of this agreement and the enforceability of the remainder of this agreement shall not be affected.
33. Third Parties
The parties agree and declare that they do not intend any term of this agreement except to the extend that the third party has any right remedy that is exist or is available apart from the Contracts (Rights of Third Parties) Act 1999.
It is recommended that clients arrange their own medical accident and personal property insurance. It is further recommended that insurance cover is also obtained in respect of deposits and balances in the event of cancellation. We also request that when you arrive at the villa you make yourself aware of any possible hazards e.g floors that may become slippery when wet.
35. Other Destinations
Please Note: Separate Terms and Conditions apply to Hotels, Resorts, Aparthotels, Apartments, and any other accommodation advertised on the Villa de Suenos web site. Terms and Conditions may vary depending on the laws of the country.These terms and conditions are available upon request.